IstanbulSitters l Istanbul's Babysitting Service l FAQ l Istanbul

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FREQUENTLY ASKED QUESTIONS

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Will I know anything about my sitter before they arrive?

Once the sitter is confirmed, her full name and contact details will be sent by email.
Can I speak with my sitter prior to my reservation?

The sitters contact information will be provided upon confirmation. Clients are more than welcome to contact their sitter. Please leave a message if your sitter does not answer.
Can I meet the sitter prior to my scheduled reservation?

Many clients schedule a reservation prior to the date they will be leaving the sitter alone with their child so that they can get to know their sitter. All standard charges and minimums apply. Families may speak with their sitter by phone at no additional fee.
How can I reserve a sitter?

You can reserve a sitter by filling out a Reservation Request form or e-mailing IstanbulSitters directly.
Can I request the same sitter every time?

It is always our preference to book the same sitter. Please provide us with as much notice as possible so that the same sitter can be arranged. We will do our best to choose a sitter that generally has availability during those times however, we can never guarantee that the same sitter will always be available.
What if I have a last-minute request?

We are able to accommodate most last-minute requests. We can usually have a sitter to your home, hotel or event within the hour. There are additional fees when booking a sitter at the last minute.
Do I always need to book sitters through IstanbulSitters?

Reservations must be booked directly with IstanbulSitters. The sitters are under a non-negotiable contract and they will not work for any client (or third party) outside of IstanbulSitters. The sitters respect their jobs, commitments, and agreements and we hope you will too.
Is there anything that the sitters can not do?

Sitters will not clean, do laundry, drive with you or your children in any car, run errands, make deliveries, give baths or showers, give medication, supervise medications or allow anyone not pre-authorized by the client into the home or hotel room.
Should I provide a meal for the sitter?

Sitters will bring their own food and snacks. However, if your reservation is 4 or more hours, we strongly encourage providing a meal for your sitter.
How does payment work?

All payment is charged by bank transfer.
Is there a minumum hour to book a babysitter?

There is a minimum 2 hour booking for a babysitter.
How many children can a babysitter take care of?

One babysitter can only take care of maximum 3 children.
What are the holidays and special days?

New Year’s Eve and New Year’s Day(December 31st-January 1st) St. Valentine’s Day(February 14th) National Sovereignty and Children’s Day(April 23rd) Labour Day(May 1st) Commemoration of Ataturk, Youth and Sports Day(May 19th) Democracy and National Solidarity Day(July 15th) Victory Day(August 30th) Republic Day(October 29th) Christmas Eve and Christmas(December 24th-25th) Ramadan Eid/Bayram Sacrifice Eid/Bayram Mother’s Day Father’s Day